jl697 Privacy Policy – How We Protect Your Data

1.Introduction and Scope

This Privacy Policy applies to all personal data collected, processed, and stored by jl697 (referred to in this document as "jl697," "we," "our," or "us") in connection with the operation of the jl697 online casino and sports betting platform accessible at jl697.vip and any associated interfaces.

This policy applies to all registered account holders, visitors who access jl697.vip without registering, and any individual whose personal data jl697 processes in connection with its operations, including support communications, payment processing, and regulatory compliance activities. By using the jl697 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with jl697's Terms & Conditions, available at /terms-conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions regarding data processing, this Privacy Policy shall prevail.

2.Personal Data We Collect

jl697 collects the following categories of personal data in connection with your use of the platform:

jl697 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and compliance with PAGCOR regulatory requirements. We do not collect information regarding political affiliation, religious beliefs, or health data unless specifically required for responsible gaming assessments.

3.How We Collect Your Data

jl697 collects personal data through the following mechanisms:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting deposit or withdrawal requests, or contacting customer support.
• Automated collection: Technical data collected automatically when you access jl697.vip, including through cookies, server logs, and similar tracking technologies (see Section 8).
• Third-party sources: Identity verification data from KYC service providers engaged by jl697; transaction data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank); fraud detection signals from security service providers.
• PAGCOR regulatory systems: Data received from PAGCOR in connection with player exclusion lists or regulatory compliance directives.

4.How We Use Your Personal Data

jl697 processes your personal data exclusively for the following purposes:

• Account management: Creating, maintaining, and administering your jl697 account, including identity verification and age confirmation (21+ requirement).
• Service delivery: Enabling you to access and use jl697 games, make deposits and withdrawals in PHP, and receive bonuses and promotions.
• Regulatory compliance: Fulfilling jl697's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including mandatory reporting of suspicious transactions.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and abuse of the jl697 platform.
• Customer support: Responding to support requests, resolving disputes, and maintaining records of support interactions for quality assurance.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and delivering responsible gaming interventions where appropriate.
• Platform improvement: Analysing aggregated and anonymised usage data to improve jl697 game offerings, platform performance, and user experience.
• Marketing communications: Sending promotional information about jl697 bonuses, new game releases, and platform updates to registered players who have not opted out of marketing communications.

5.Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl697 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill the jl697 Terms & Conditions you agreed to upon registration, including identity verification, game delivery, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC regulations, and other applicable Philippine legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications, where your explicit consent has been obtained. You may withdraw consent for marketing communications at any time by contacting jl697 support.

6.Data Sharing and Disclosure

jl697 does not sell your personal data to third parties under any circumstances. Your data may be shared only in the following limited circumstances:

• Service providers: KYC verification providers, payment processors (GCash, PayMaya, Philippine banks), fraud detection services, cloud infrastructure providers, and customer support technology providers — all engaged under contractual data processing agreements that require them to process your data solely for jl697's specified purposes.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, Philippine law enforcement agencies, and courts, where disclosure is required by law, court order, or PAGCOR regulatory directive.
• Game providers: Aggregated, non-personally-identifiable game performance data may be shared with jl697's game software providers for technical support purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all jl697 assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

7.Data Retention

jl697 retains your personal data for the periods necessary to fulfill the purposes described in this policy, subject to the following minimum retention requirements:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements.
• Gaming records: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer support records: Retained for two (2) years from the date of each support interaction.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter to evidence compliance.

Following the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

8.Cookies and Tracking Technologies

jl697 uses cookies and similar tracking technologies on jl697.vip to support platform functionality and security. The categories of cookies used include:

• Essential cookies: Required for core platform functionality, including session management, login state maintenance, and security token validation. These cannot be disabled without impacting platform usability.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors use jl697.vip, enabling jl697 to improve platform performance and user experience. These do not identify you individually.
• Security cookies: Used to detect and prevent fraudulent access, bot activity, and account compromise attempts.

jl697 does not use third-party advertising cookies or behavioral targeting cookies on its platform. You may configure cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use core jl697 features, including logging in and accessing games.

9.Data Security Measures

jl697 implements the following technical and organizational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl697 servers.
• Encrypted storage of sensitive identity and financial data at rest using industry-standard encryption protocols.
• Two-factor authentication (OTP via registered Philippine mobile number) for account access.
• Role-based access controls limiting jl697 employee access to personal data to those with a documented operational need.
• Regular security assessments and penetration testing of platform infrastructure.
• Incident response procedures that include notification to the National Privacy Commission and affected users in the event of a personal data breach, as required by the Data Privacy Act.

While jl697 employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials, including your jl697 password and the Philippine mobile number linked to your account.

10.Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl697:

• Right to be informed: The right to know what personal data jl697 holds about you, how it is processed, and with whom it is shared — as detailed in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jl697 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure (right to be forgotten): The right to request deletion of your personal data, subject to jl697's legal obligation to retain certain data under PAGCOR and AMLA requirements.
• Right to object: The right to object to the processing of your personal data for marketing purposes. You may exercise this right at any time by contacting jl697 support.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used format for transfer to another data controller, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl697 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, contact jl697 customer support via Live Chat in the platform, or through the support email listed in the footer below. jl697 will respond to all data subject rights requests within fifteen (15) business days.

11.Minors and Age Restriction

jl697 does not knowingly collect personal data from individuals under 21 years of age. The jl697 platform is strictly prohibited for use by persons under 21, in compliance with PAGCOR minimum age regulations. If jl697 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, the relevant data deleted, and any deposited funds handled in accordance with applicable Philippine law.

If you are a parent or guardian and believe your child under 21 has registered a jl697 account, please contact jl697 customer support immediately via Live Chat.

12.Cross-Border Data Transfers

jl697's primary data processing infrastructure is located within or operated for the Philippine market. Where personal data is processed by third-party service providers whose infrastructure may be located outside the Philippines — such as cloud hosting providers or KYC verification services — jl697 ensures that such transfers are subject to contractual data protection obligations at least equivalent to those required under the Philippine Data Privacy Act, consistent with NPC guidelines on cross-border data transfers.

jl697 does not transfer your personal data to jurisdictions that do not provide an adequate level of personal data protection without appropriate safeguards in place.

13.Changes to This Privacy Policy

jl697 reserves the right to update this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC regulations, PAGCOR requirements, or jl697's data processing practices. Material changes will be communicated to registered users via the mobile number or email address registered to their account, or by a prominent notice on the jl697 platform, no less than seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Continued use of the jl697 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.

14.Contact and Data Privacy Officer

For questions, concerns, or requests relating to this Privacy Policy or jl697's processing of your personal data, please contact the jl697 customer support team via Live Chat within the platform, or through official jl697 Messenger and Viber channels. Support is available 24/7 in English and Tagalog.

jl697 has designated a Data Privacy Officer (DPO) as required under the Philippine Data Privacy Act. Data subject rights requests and privacy-related complaints addressed to the DPO may be submitted via the support email address listed in the platform footer. jl697 will acknowledge receipt of all DPO-directed communications within three (3) business days.

If you are not satisfied with jl697's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.